Frequently Asked Questions
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How can I contact you?
You can reach us via support@mirevi.co.uk, +447441425773, or through our contact form if you have any questions.
How long does it take to process and ship my order?
- Order Processing Time: Our standard order processing time is between 1 to 2 working days (Monday to Friday).
- Shipping Duration: Once dispatched, orders generally take between 3 to 4 working days (Monday to Friday) to arrive.
How long will it take to receive a refund after I return an item?
After we receive and inspect your returned item, the refund will be processed within 7 days to the original payment method.
Is the return shipping free?
No, customers are responsible for return shipping costs.
How do I start the return process?
To initiate a return, email us at support@mirevi.co.uk with your order details and reason for return. We will guide you through the next steps.

Business Information
Mirevi is operated by Trust Ads, s.r.o., a company registered in the Czech Republic.
- Company Number: 21681953
- DUNS Number: 764384156
- VAT Number: CZ21681953
Address:
Křižíkova 44
Prague 18600
Customer Services Hours: Monday to Friday: 9:00 - 17:00 GMT
- Email: support@mirevi.co.uk
- Phone Number:+447441425773
- Contact Form: Click Here