FAQ

How long does it take to process and ship my order?

Our standard order processing time is 0-2 working days (Monday to Friday). Once your order has been dispatched, delivery typically takes 3-4 working days (Monday to Friday) to arrive.

Is return shipping free?

No, customers are responsible for covering return shipping costs.

How long will it take to receive a refund after I return an item?

Once we have received and inspected your returned item, we will process your refund within 7 days back to your original payment method.

How do I start the return process?

To initiate a return, please email us at support@mirevi.co.uk with your order details and the reason for your return. Our team will then guide you through the next steps of the return process.

Contact

Customer Services Hours: 
Monday to Friday: 
9:00 - 17:00 GMT

Email: support@mirevi.co.uk
Phone Number: +447451268701

Store Name
: Mirevi

Address:
9 Holbeach Close
London NW9 5BB
United Kingdom